Customer service : skills for success / Robert W. Lucas.
Material type: TextSeries: Connect, learn, succeedPublication details: New York : McGraw-Hill, c2012.Edition: 5th edDescription: xix, 394 p. : ill. ; 26 cmISBN:- 9780073397115 (pbk. : alk. paper)
- 0073397113 (pbk. : alk. paper)
- 658.8/12 LUC 22
- HF5415.5 .L83 2012
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Reference | The Mico University College Reference | Reference | REF 658.812 LUC (Browse shelf(Opens below)) | 1 | Not For Loan | 68153 |
Includes bibliographical references and index.
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