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Customer service : skills for success / Robert W. Lucas.

Material type: TextTextSeries: Connect, learn, succeedPublication details: New York : McGraw-Hill, c2012.Edition: 5th edDescription: xix, 394 p. : ill. ; 26 cmISBN:
  • 9780073397115 (pbk. : alk. paper)
  • 0073397113 (pbk. : alk. paper)
Subject(s): DDC classification:
  • 658.8/12 LUC 22
LOC classification:
  • HF5415.5 .L83 2012
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Reference The Mico University College Reference Reference REF 658.812 LUC (Browse shelf(Opens below)) 1 Not For Loan 68153

Includes bibliographical references and index.

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