A guide to help desk concepts /
A guide to help desk concepts /
Donna Knapp.
- Cambridge, Mass ; London : Course Technology, c1999.
- xvi, 256 p. : ill., ports ; 24 cm.
Includes bibliographical references and index.
0760071500 : No price
GB9922908 bnb
0760071500 Uk
Management information systems.
Computer technical support.
Computer service industry.
004.068 KNA
Includes bibliographical references and index.
0760071500 : No price
GB9922908 bnb
0760071500 Uk
Management information systems.
Computer technical support.
Computer service industry.
004.068 KNA