| 000 | 00908pam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | vtls001482988 | ||
| 003 | WlAbNL | ||
| 005 | 20140723094435.0 | ||
| 008 | 000502s1999 enkac 001 0 eng | ||
| 015 |
_aGB9922908 _2bnb |
||
| 016 | 7 |
_a0760071500 _2Uk |
|
| 020 |
_a0760071500 : _cNo price |
||
| 035 | _a(UkENL)E272230460 | ||
| 035 | _a(WlAbNL)LLGCb11492567 | ||
| 040 |
_aUkENL _cThe Mico University College _dUk |
||
| 082 | 0 | 4 |
_a004.068 KNA _221 |
| 245 | 1 | 2 |
_aA guide to help desk concepts / _cDonna Knapp. |
| 260 |
_aCambridge, Mass ; _aLondon : _bCourse Technology, _cc1999. |
||
| 300 |
_axvi, 256 p. : _bill., ports ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aManagement information systems. | |
| 650 | 0 | _aComputer technical support. | |
| 650 | 0 | _aComputer service industry. | |
| 942 |
_2ddc _cBK |
||
| 949 | _69905HV3045 | ||
| 999 |
_c15681 _d15421 |
||