000			01549cam a2200289 a 4500
001			vtls006204350
003			WlAbNL
005			20140128093119.0
008			111004s2012 maua b 001 0 eng d
020			_a9780132599030 (international ed. : pbk.)
020			_a0132599031 (international ed. : pbk.)
035			_a(OCoLC)755690696
035			_a(OCoLC)ocn755690696
040			_aSIMDI _cThe Mico University Teachers College
082	0	4	_a658.45 SHW _222
100	1		_aShwom, Barbara Lynne.
245	1	0	_aBusiness communication : _bpolishing your professional presence / _cBarbara Shwom, Lisa Gueldenzoph Snyder.
260			_aBoston : _bPearson, _cc2012.
300			_a1 v. (various pagings) : _bcol. ill. ; _c28 cm.
504			_aIncludes bibliographical references (p. R-1-R-6) and index.
505	0		_aBecoming a successful business communicator -- Working with others : interpersonal, intercultural, and team communication -- Managing the communication process : analyzing, composing, evaluating -- Communicating routine messages and building goodwill -- Communicating persuasive messages -- Communicating bad-news messages -- Finding and evaluating business information -- Preparing persuasive business proposals -- Preparing business reports -- Preparing and delivering business presentations -- Creating resumes and cover letters -- Getting the job : interviewing skills.
650		0	_aBusiness writing.
650		0	_aBusiness communication.
700	1		_aSnyder, Lisa Gueldenzoph.
942			_2ddc _cRBC
949			_61771207
999			_c10873 _d10613