000 00743nam a22002297a 4500
003 OSt1
005 20130503213450.0
008 110714t xxu||||| |||| 00| 0 eng d
020 _aISBN 978-0-324-56836-3
040 _cThe Mico University College
082 _29th
_a650 PLU
100 _92295
245 _aManagement
_bMeeting and exceeding customer expectations
_cPlunkett, Warren R
260 _aUnited States
_bSouth-western Cengage learnin
_c2008
300 _axxix, 704 pages
_bIllustration
500 _aIncludes: bibliographical references and glossary and index
562 _e2 copies
563 _apbk
650 _aMANAGEMENT
_9920
700 _aAttner, Raymond
_cAllen, Gemmy S
_92297
942 _2ddc
_cBK
999 _c1015
_d1015