Successful service operations management.
Material type: TextPublication details: Mason, OH : South-Western, c2006.Edition: 2nd ed. / Richard Metters ... [et al.]Description: xx, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:- 0324224370 (package : core text + student CD + Microsoft Project CDROM set 120 day version + InfoTrak)
- 0324224389 (core text only)
- 0324224397 (student CD)
- 0324321783 (Microsoft Projet 2003 CDRom set 120 days)
- Service operations management
- 658.8/12 MET 22
- HF5415.5 .M48 2006
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | The Mico University College General Stacks | Non-fiction | 658.812 MET (Browse shelf(Opens below)) | Available | 59903 |
Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003.
Passcard for access to free 4-month subscription to InfoTrak inserted before title page.
Various multi-media instructional materials are available to supplement the text.
Includes bibliographical references and indexes.
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