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Successful service operations management.

By: Contributor(s): Material type: TextTextPublication details: Mason, OH : South-Western, c2006.Edition: 2nd ed. / Richard Metters ... [et al.]Description: xx, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 0324224370 (package : core text + student CD + Microsoft Project CDROM set 120 day version + InfoTrak)
  • 0324224389 (core text only)
  • 0324224397 (student CD)
  • 0324321783 (Microsoft Projet 2003 CDRom set 120 days)
Other title:
  • Service operations management
Subject(s): DDC classification:
  • 658.8/12 MET 22
LOC classification:
  • HF5415.5 .M48 2006
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Book Book The Mico University College General Stacks Non-fiction 658.812 MET (Browse shelf(Opens below)) Available 59903

Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003.

Passcard for access to free 4-month subscription to InfoTrak inserted before title page.

Various multi-media instructional materials are available to supplement the text.

Includes bibliographical references and indexes.

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