TY  - BOOK
AU  - 
TI  - Communication matters
SN  - 9780078036866 (pbk. : acidfree paper)
AV  - P94.7 .F56 2014
U1  - 153.6 FLO 23
PY  - 2014///
CY  - New York
PB  - McGraw-Hill
KW  - Communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -