TY - BOOK TI - Essentials of business communication SN - 0324191561 AV - HF5718.3 .G84 2004 U1 - 808/.06665 GUF 22 PY - 2004/// CY - Mason, Ohio PB - Thomson/South-Western KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes bibliographical references (p. 501-504) and index ER -