TY  - BOOK
AU  - 
AU  - Attner, Raymond
TI  - Management : Meeting and exceeding customer expectations
SN  - ISBN 978-0-324-56836-3
U1  - 650 PLU 9th 
PY  - 2008///
CY  - United States
PB  - South-western Cengage learnin
KW  - MANAGEMENT
N1  - Includes: bibliographical references and glossary and index
ER  -